COVID-19 Updates

In an effort to ensure the safety of our staff and clients, we are utilizing low-contact service to all our clients for all pet care needs.

Hospital Procedures

Appointments: Please call us at (432) 683-3001 to check-in when you arrive for your appointment.A member of our staff will meet at your vehicle to guide your pet into the building. Note, we we ask that you remain in your vehicle for the duration of the appointment.

Drop-Off/Pick-Up for Exams & Boarding: Please call when you arrive, and our staff will retrieve or return your pet to you in the parking lot.

Medication Procedures: We are able to accommodate pharmacy refills via curbside pickup. We will let you know when your medication can be picked up and ask that you call when you arrive.

Check Out Process: At the conclusion of your pet’s appointment you may check out at the front desk. If you are refilling medication, picking up or dropping off payment will be taken by a technician or over the phone.

According to CDC guidance, there is no evidence that companion animals or pets can spread COVID-19 to date. For the latest information about coronavirus and pets, we encourage you to visit the CDC and World Health Organization websites.